The government stimulates municipalities to increasingly provide online services. These online services presently form a supplementary facility, but in the long term they are to replace specific offline services. Much of this online info supply entails the publication of (public) information.
Increased and especially improved information supply by municipalities? Now that’s a real challenge for most municipal websites. These were designed yesterday, often without a view towards the future. The public, however, expects much more information than before, meaning that websites require an optimal layout. That is user-friendly as well.
The ScanYours Municipality Webscan
The municipality will order a ScanYours Webscan to benchmark its site against other municipalities. On the basis of these scans ScanYours will offer focused proposals to improve the municipal website of the customer.
Approach
The ScanYours Municipality Webscan is a scientifically developed benchmark method to measure and improve the effectiveness of municipal websites. Using no less than twenty-seven factors and over 500 measuring points we will measure the score of the website in an objective manner, including website performance as opposed to the scores of competitors and best practices. The ScanYours Municipality Webscan will bring the weak and strong points of a website to the surface, showing what profile the website takes on within the own market. By measuring the competitors and best practices we are able to pinpoint aspects that can be improved. This will provide municipalities with both operational points of improvement and opportunities to upgrade their online strategy. The ScanYours Municipality Webscan demonstrates how the website can be made more effective. An optimal profile and satisfied users. Target achieved.
The results of the ScanYours Municipality Webscan and the analysis will be presented in a report to the municipal web team. During an inspiring workshop we will use screenshots to compare the own website against the websites of similar municipalities, including an extensive presentation of possible points of improvement. Together.
Result
The analysis of the ScanYours Municipality Webscan is objective, aiming to bring the strong and weak points of a website to the surface. Using benchmarks and screenshots, we will show how the own website scores against other municipal websites and how the municipality can improve user experience for the visitor, while at the same time complying with the requirements for municipal websites.
Municipalities often find themselves in a difficult position. How do you deal with user-friendliness and still comply with governmental guidelines? The ScanYours Municipality Webscan shows municipalities how they can improve both. Easier use for the visitor and compliance with government requirements.
During an interactive presentation the ScanYours consultants will tell municipalities where to find the points of improvement, allowing them to deal with these directly. Our consultants will also define projects for a noticeable improvement of online services and user-friendliness, yet always staying within the parameters set by the government. If so required ScanYours will of course help its customers to bring these projects to an effective and efficient end.
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